New Appointment Process

The team at Retina Vitreous Associates is always excited to welcome new patients. Learn more about our current safety protocols and what you can expect during your first visit with us.

What You Need to Know Before Arriving

  1. 3-5 days prior to your appointment you will receive a pre-visit link by email or text. Please click the link to complete the registration process for your appointment.
  2. Please bring your mobile phone with you so that you can call us on arrival. This is important.
  3. Please plan to be at our offices no more than 10 minutes before your scheduled appointment.
  4. We are requiring all patients and staff members to wear face masks or face coverings at all times. The mask should fit snugly, covering your mouth and nose. Masks with one-way valves or vents are not considered to be an acceptable face covering. Patients wearing this type of mask will be asked to wear an additional disposable medical mask while on the premises. This is mandatory.

What Will Happen On Arrival

  1. At the office entrance, you will be met by one of our team members. Unless assistance is required, companions are kindly asked to wait in the car.
  2. All patients will be asked to sanitize their hands, answer a number of screening questions and have a temperature check.
  3. If you have a temperature at or above 100°F, we will assess the level of urgency and reschedule, if necessary. Urgent cases will be treated in isolated areas.
  4. If your temperature is below 100°F and if you have no symptoms of COVID-19 infection, you will proceed to registration. We have signage in place to help you maintain 6-foot social distancing at all times.
  5. We are asking patients to maintain social distancing and are monitoring common areas to make sure that social distancing guidelines are respected.

Actions We Are Taking at All Practice Offices

  1. Our offices are disinfected thoroughly on a daily basis and common areas are disinfected throughout the day.
  2. All of our employees are wearing face masks and maintaining social distancing.
  3. We have developed an extensive room cleaning protocol that is executed by the ophthalmic technicians before each patient comes in. This protocol includes cleaning all instruments used for patient examination and all surfaces in the room.
  4. Some of our physicians are offering virtual telehealth visits for non-vision threatening conditions. Please call us to inquire if this is of interest.
  5. We have notices on all of our phone lines and websites reminding patients to follow the CDC guidelines and encouraging patients to reschedule if they have experienced flu-like symptoms.

The doctors at Retina Vitreous Associates have either authored or reviewed the content on this site.

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